Verint EDM for Webex Contact Center
Verint EDM for Webex Contact Center
Verint Engagement Data Management (EDM) captures interaction data across your voice and digital channels, with import/export, governance and compliance capabilities. Data is stored in the Engagement Data Hub, providing unified insights in real time.
Verint Engagement Data Management (EDM) captures interaction data across your voice and digital channels, with import/export, governance and compliance capabilities. Data is stored in the Engagement Data Hub, providing unified insights in real time.
Verint Engagement Data Management for Webex Contact Center is part of the Verint Cloud Platform. Together with our cutting-edge Verint Da Vinci AI and Analytics, it provides the foundations for the open, multi-cloud architecture that enables Verint’s market-leading range of solutions for Digital-First Engagement, Workforce Engagement, and Experience Management, unlocking the potential of enhanced customer engagement across every area of your business.
To get started you must be a Verint Cloud customer and have purchased or subscribed to Verint Enterprise Data Management. If you are not a Verint Cloud customer already or have not subscribed to Verint Enterprise Data Management, contact info@verint.com to start this process and get pricing and subscription options. To use Verint EDM for Webex Contact Center, you just need a paid Webex Contact Center and Verint account.
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Verint Engagement Data Management for Webex Contact Center is part of the Verint Cloud Platform. Together with our cutting-edge Verint Da Vinci AI and Analytics, it provides the foundations for the open, multi-cloud architecture that enables Verint’s market-leading range of solutions for Digital-First Engagement, Workforce Engagement, and Experience Management, unlocking the potential of enhanced customer engagement across every area of your business.
To get started you must be a Verint Cloud customer and have purchased or subscribed to Verint Enterprise Data Management. If you are not a Verint Cloud customer already or have not subscribed to Verint Enterprise Data Management, contact info@verint.com to start this process and get pricing and subscription options. To use Verint EDM for Webex Contact Center, you just need a paid Webex Contact Center and Verint account.
