Velocity by Customer Dynamics is an all-in-one outbound campaign, omni-channel and compliance solution for Webex Contact Center's Dialer.

With Velocity you can • Run Voice, SMS & Email through omni-channel campaigns • Connect your contacts through API, CSV, and SFTP connections • Use dynamic segments to create smart real-time lists • Control your outbound strategy and cadence • Sort and prioritize your contacts • Manage compliance through call windows & suppression rules Dial across predictive, Preview, IVR (agentless) & TCPA complaint modes

To get started, you will need a Webex Contact Center account and Active Velocity account. To sign up for a Velocity Account Email Sales@customerdynamics.com or visit https://www.customerdynamics.com/velocity-cicsco-webex and fill out the form. Pricing is billed as a one-time set up cost and ongoing monthly per agent license. For pricing information email Sales@customerdynamics.com