Variphy for Webex Contact Center
Variphy for Webex Contact Center
Variphy for Webex Contact Center offers real-time reporting, agent and CSQ monitoring, dashboard customization, and role-based access. Manage Webex Calling and Contact Center in one place, with alerts, wallboards, and flexible report delivery options.
Variphy for Webex Contact Center offers real-time reporting, agent and CSQ monitoring, dashboard customization, and role-based access. Manage Webex Calling and Contact Center in one place, with alerts, wallboards, and flexible report delivery options.
Variphy Reporting and Analytics for Webex Contact Center provides detailed real-time visibility of contact center environments.
- Manage your Webex Organization in one place, with dual support for Webex Calling and Contact Center.
- Monitor agents and CSQs on any device with supported web browsers.
- Configure agents and CSQ reports.
- View real-time agent and CSQ status.
- Display data on wallboards with visual or audible alerts based on configurable thresholds.
- Customize dashboards and widgets to meet your needs.
- Assign role-based access for administrators, supervisors, and agents.
- Deliver reports via chat, email, and report repository.
Variphy’s Supported Platforms
- Webex Calling
- Webex Contact Center
- Cisco UCM
- Cisco UCCX
- CUBE
To use this app, you must have an active Webex Organization licensed for Webex Contact Center and a subscription to the Variphy application. For pricing information please contact sales@variphy.com.
Free Trial: https://www.variphy.com/free-trial
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Variphy Reporting and Analytics for Webex Contact Center provides detailed real-time visibility of contact center environments.
- Manage your Webex Organization in one place, with dual support for Webex Calling and Contact Center.
- Monitor agents and CSQs on any device with supported web browsers.
- Configure agents and CSQ reports.
- View real-time agent and CSQ status.
- Display data on wallboards with visual or audible alerts based on configurable thresholds.
- Customize dashboards and widgets to meet your needs.
- Assign role-based access for administrators, supervisors, and agents.
- Deliver reports via chat, email, and report repository.
Variphy’s Supported Platforms
- Webex Calling
- Webex Contact Center
- Cisco UCM
- Cisco UCCX
- CUBE
To use this app, you must have an active Webex Organization licensed for Webex Contact Center and a subscription to the Variphy application. For pricing information please contact sales@variphy.com.
Free Trial: https://www.variphy.com/free-trial
