TeleMate for Webex Contact Center
TeleMate for Webex Contact Center
TeleMate’s approach to UC Monitoring & Workplace Analytics empowers IT and Business stakeholders across the digital workplace to operate smarter and faster regardless of using services provided from within the enterprise infrastructure or a UCaaS platform.
TeleMate’s approach to UC Monitoring & Workplace Analytics empowers IT and Business stakeholders across the digital workplace to operate smarter and faster regardless of using services provided from within the enterprise infrastructure or a UCaaS platform.
TeleMate offers a vendor neutral UC monitoring & analytics platform for the entire Webex by Cisco Suite. TeleMate’s Webex for Contact Center reach binds agent session activity to the remote / hybrid user’s client system providing unmatched cradle-to-grave visibility that delivers performance monitoring, troubleshooting details, and management oversight.
TeleMate seamlessly integrates with Webex Contact Center and provides role-based access, interactive dashboards, proactive monitoring and notification features that keep both business stakeholders and IT aware as conditions change.
To start customers need an active TeleMate and Webex account. Please contact us for information on how to get started and pricing details.
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TeleMate offers a vendor neutral UC monitoring & analytics platform for the entire Webex by Cisco Suite. TeleMate’s Webex for Contact Center reach binds agent session activity to the remote / hybrid user’s client system providing unmatched cradle-to-grave visibility that delivers performance monitoring, troubleshooting details, and management oversight.
TeleMate seamlessly integrates with Webex Contact Center and provides role-based access, interactive dashboards, proactive monitoring and notification features that keep both business stakeholders and IT aware as conditions change.
To start customers need an active TeleMate and Webex account. Please contact us for information on how to get started and pricing details.
