Spok Voice Connect (contact_center)

Spok Voice Connect

Integration by Spok

Spok Voice Connect

Manage call volumes while improving productivity and professionalism

Manage call volumes while improving productivity and professionalism
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Integration by Spok

Spok Voice Connect® enables organizations to process routine phone requests including directory assistance, messaging, transfers, and paging without live operators and with more ease-of-use than with touch-tone technology. Using interactive voice response (IVR), it provides intuitive, voice-based interaction by prompting callers to say the person, department, or information they seek. The system ‘listens’ to the response, finds the information, and connects the call.

Interested in what Spok has to offer? Reach out to Spok at https://resources.spok.com/talk-to-sales for more information. Spok utilizes a perpetual on-premise pricing model. For more details, reach out to Spok at https://resources.spok.com/talk-to-sales.

Spok currently integrates with CUCM, UCCX, UCCE as well as WXCCE and Webex DI. If you are ready to integrate Spok with those Cisco solutions, please reach out to our sales team at https://resources.spok.com/talk-to-sales for more information.

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Spok Voice Connect® enables organizations to process routine phone requests including directory assistance, messaging, transfers, and paging without live operators and with more ease-of-use than with touch-tone technology. Using interactive voice response (IVR), it provides intuitive, voice-based interaction by prompting callers to say the person, department, or information they seek. The system ‘listens’ to the response, finds the information, and connects the call.

Interested in what Spok has to offer? Reach out to Spok at https://resources.spok.com/talk-to-sales for more information. Spok utilizes a perpetual on-premise pricing model. For more details, reach out to Spok at https://resources.spok.com/talk-to-sales.

Spok currently integrates with CUCM, UCCX, UCCE as well as WXCCE and Webex DI. If you are ready to integrate Spok with those Cisco solutions, please reach out to our sales team at https://resources.spok.com/talk-to-sales for more information.