The Instant Connect Enterprise (ICE) bot for Webex connects work teams with frontline teams through push-to-talk (PTT) voice and automation. Knowledge workers now have a direct line of communication with the frontlines, where they can collaborate with colleagues to increase worker safety, accelerate incident response, and improve productivity across the enterprise.
ICE’s dynamic talk groups provide a unified communications environment that works across any device or network—LTE/5G, Wi-Fi, radio, IP, and telephony.
The talk groups combine conventional PTT with dynamic capabilities including automated workflows, smart geofences, and more. This gives Webex users access to insights and teamwork that would otherwise be impossible, as well as the ability to act on those insights—instantly.
To get started with ICE for Webex, simply invite the ICE bot to a space or chat directly using the bot email id: "instantconnectenterprise@webex.bot”.
Once the bot is added to your space, you may display help text about the bot by mentioning “@Instant help” with your Webex space. You may also display the button to launch the ICE bot by mentioning “@Instant launch”.
To use ICE for Webex, you must have both a Webex account and a license for ICE. For more information on getting an ICE license, visit www.instantconnectnow.com.
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The Instant Connect Enterprise (ICE) bot for Webex connects work teams with frontline teams through push-to-talk (PTT) voice and automation. Knowledge workers now have a direct line of communication with the frontlines, where they can collaborate with colleagues to increase worker safety, accelerate incident response, and improve productivity across the enterprise.
ICE’s dynamic talk groups provide a unified communications environment that works across any device or network—LTE/5G, Wi-Fi, radio, IP, and telephony.
The talk groups combine conventional PTT with dynamic capabilities including automated workflows, smart geofences, and more. This gives Webex users access to insights and teamwork that would otherwise be impossible, as well as the ability to act on those insights—instantly.
To get started with ICE for Webex, simply invite the ICE bot to a space or chat directly using the bot email id: "instantconnectenterprise@webex.bot”.
Once the bot is added to your space, you may display help text about the bot by mentioning “@Instant help” with your Webex space. You may also display the button to launch the ICE bot by mentioning “@Instant launch”.
To use ICE for Webex, you must have both a Webex account and a license for ICE. For more information on getting an ICE license, visit www.instantconnectnow.com.
