Consilium Unified Agent Desktop Healthcare
Consilium Unified Agent Desktop Healthcare
Consilium Unified Agent Desktop™ for Healthcare is a cloud-based omnichannel workspace. It unifies voice, chat, and SMS, integrating with EHR/EMR tools to help care teams manage patient interactions and scheduling securely and efficiently.
Consilium Unified Agent Desktop™ for Healthcare is a cloud-based omnichannel workspace. It unifies voice, chat, and SMS, integrating with EHR/EMR tools to help care teams manage patient interactions and scheduling securely and efficiently.
Consilium Unified Agent Desktop™(UAD), cloud-based agent desktop tailored for healthcare contact centers, enabling secure omnichannel patient engagement, EHR/PHR integration, and real-time supervision to improve care coordination and patient experience. UAD is compliant with SOC 2 Type 2, GDPR, ISO 27001, and ISO 9001.
Key Features: - Unified omnichannel desktop for patient interactions across voice, chat, email, SMS, and messaging. Customizable widgets for patient verification, consent capture, knowledge base, and triage workflows. - Healthcare-specific templates for appointment management, chronic care follow-up, and telehealth support. - Scalable SaaS deployment to support multi-location hospitals, contact centers, and remote agents. To use Consilium Unified agent Desktop(UAD) for healthcare, you will need a Webex Contact Center license and a Consilium Unified agent Desktop license. To book a demo, pricing and subscription options, please send an email to sales-support@consiliuminc.com.
Support
Categories
Consilium Unified Agent Desktop™(UAD), cloud-based agent desktop tailored for healthcare contact centers, enabling secure omnichannel patient engagement, EHR/PHR integration, and real-time supervision to improve care coordination and patient experience. UAD is compliant with SOC 2 Type 2, GDPR, ISO 27001, and ISO 9001.
Key Features: - Unified omnichannel desktop for patient interactions across voice, chat, email, SMS, and messaging. Customizable widgets for patient verification, consent capture, knowledge base, and triage workflows. - Healthcare-specific templates for appointment management, chronic care follow-up, and telehealth support. - Scalable SaaS deployment to support multi-location hospitals, contact centers, and remote agents. To use Consilium Unified agent Desktop(UAD) for healthcare, you will need a Webex Contact Center license and a Consilium Unified agent Desktop license. To book a demo, pricing and subscription options, please send an email to sales-support@consiliuminc.com.
