Aisera AI Contact Center (contact_center)

Aisera AI Contact Center

Integration by Aisera

Aisera AI Contact Center

Digital and Voice-based Self-Service & Automation for ChatGPT-like Support Experience

Digital and Voice-based Self-Service & Automation for ChatGPT-like Support Experience
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Integration by Aisera

Aisera offers the most comprehensive and advanced Conversational IVR solution for Call Centers.

Aisera’s AI Contact Center solution intelligently resolves incoming calls by understanding the content and context of spoken requests, removing the burden on customers to navigate confusing and limited support menus. By anticipating the caller’s needs and enabling them to interact with the system naturally, Aisera’s Conversational IVR delivers an intuitive and engaging call center experience to customers while offloading high call volumes from service agents, allowing them to focus on higher priorities.

Aisera auto-resolves 65% of user requests and improves resolution time by 90% and CSAT to 80%.

Paid, license account for Aisera and Webex is required. To get started and for pricing information, please reach out to us at Contact Us

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Aisera offers the most comprehensive and advanced Conversational IVR solution for Call Centers.

Aisera’s AI Contact Center solution intelligently resolves incoming calls by understanding the content and context of spoken requests, removing the burden on customers to navigate confusing and limited support menus. By anticipating the caller’s needs and enabling them to interact with the system naturally, Aisera’s Conversational IVR delivers an intuitive and engaging call center experience to customers while offloading high call volumes from service agents, allowing them to focus on higher priorities.

Aisera auto-resolves 65% of user requests and improves resolution time by 90% and CSAT to 80%.

Paid, license account for Aisera and Webex is required. To get started and for pricing information, please reach out to us at Contact Us